Dealing with Upset Customers

What happens to you when you are dealing with upset customers? Do your hands sweat? Does your face turn red? Do you lose your confidence and just want to crawl in a hole? Well, I hear you! It is not easy or fun to deal with upset customers, especially when all you want to do is make them happy. In this week's episode I am sharing a story of my most upset customer ever, and you probably won't blame her. Plus, I am sharing 8 steps to dealing with upset customers. If you love this episode, please subscribe to this podcast on Apple or Spotify and give us a 5 star rating!

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